Thread: New Modem

Hi guys,

Just got my self a new modem, is an Linksys WAG320N, But i cant seem to get any internet connection going at all. DSL lights up green, but internet light stays red.

This is a quick copy of the system log:

Sat, 2000-01-01 00:00:33 - ADSL is connected.
Sat, 2000-01-01 00:00:33 - WAN will be restarted.
Sat, 2000-01-01 00:00:41 - atm_backend_br2684_22 = 2-----ret_22 = 0
Sat, 2000-01-01 00:00:41 - Interface "nas0" created sucessfully
Sat, 2000-01-01 00:00:41 - Communicating over ATM 0.8.35, encapsulation: LLC
Sat, 2000-01-01 00:00:42 - Initialize LCP.
Sat, 2000-01-01 00:00:42 - Plugin pppoe loaded.
Sat, 2000-01-01 00:00:42 - PPPoE Plugin Initialized
Sat, 2000-01-01 00:00:42 - Plugin pppoe called.
Sat, 2000-01-01 00:00:42 - Enter: tdb_store.
Sat, 2000-01-01 00:00:42 - tdb_store: calling tdb_update.
Sat, 2000-01-01 00:00:42 - Enter: tdb_update.
Sat, 2000-01-01 00:00:42 - pppd 2.4.1 started by root, uid 0
Sat, 2000-01-01 00:00:42 - Enter: tdb_store.
Sat, 2000-01-01 00:00:42 - tdb_store: calling tdb_update.

It says the ADSL is connected, but the light stays red, and the status page on the modems inteface says the ADSL is disconnected. All cables etc correctly connected. only thing I'm thinking is a DoA modem? About to download new firmware, then try again, any other suggestions?

blah, after firmware upgrade its now gettin user name password denied error bleh. account holder insists its the right password.. bleh this is whay i hate dealing with this shit. They dont even know the password for the old modem after theyve changed it FFUUUUUU

welcome to the world of retail IT
hence why i got out.
your next hurdle is getting them to pay your hourly rate.

Customers who think they are god's children and any help you give them automatically translate's to tech support for life.