Had a power outage the other night and I have a feeling my computer was on when it happened. The next time I turned it on (this morning) I got prompted to go into BIOS setup or use default BIOS settings. I assumed that happened because of some kind of BIOS hiccup, so I went with default settings just to be safe.
PC then booted to login screen, but my usual user profile pic had reverted to one of the standard Windows ones, and it said my password was incorrect. Tried a few of my other passwords just in case I was getting them mixed up, and the only one that didn't get an 'incorrect' message was one I know I last used probably over a year ago. And even then, I got an error saying my user profile could not be loaded and could not log in.
I managed to log in via safe mode with the same password that was getting the 'user profile could not be loaded' message and the same standard windows profile pic being shown. Currently waiting for chkdsk to do a scan but not sure what else I should do to repair the profile. I don't seem to have any system restore points but I do have a complete backup on an external hdd of my profile from the last time I was able to log in properly.
PC then booted to login screen, but my usual user profile pic had reverted to one of the standard Windows ones, and it said my password was incorrect. Tried a few of my other passwords just in case I was getting them mixed up, and the only one that didn't get an 'incorrect' message was one I know I last used probably over a year ago. And even then, I got an error saying my user profile could not be loaded and could not log in.
I managed to log in via safe mode with the same password that was getting the 'user profile could not be loaded' message and the same standard windows profile pic being shown. Currently waiting for chkdsk to do a scan but not sure what else I should do to repair the profile. I don't seem to have any system restore points but I do have a complete backup on an external hdd of my profile from the last time I was able to log in properly.
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