I am happy to bring a NEW local IT shop to the public of Darwin and Palmerston. Let me introduce the company and myself.
My name is Kevin and i work for a company called Ategra ( IT support for Small business since 1997 ). We have just opened a shop front for the general public. The shop is called Palmerston & Rural Computers. We have been open for about 3 weeks and are currently still trying to get the place cleaned up.;)
We currently don't carry much stock as we are new, however we can let you know our price's and order things in if you don't mind a short wait. If you have ANY questions for ANY ( computer related ;))item let me know.
We offer all the norm support that others offer - Repair , Antivirus removal , Laptops , Custom builds, Upgrades, Switches , so on so on.
Glad to meet you and hope to hear from you. If your ever online and playing MW2 or BFBC2 hit me up for a game. Nightshadow Good Luck and Game on.
Kevin [email]Sales@palmerstoncomputers.com.au[/email]
Quote from PRC;381838: order things in if you don't mind a short wait
May I ask what advantages that set your store apart from ordering from ones down south or exactly the same type of wholesaler? Any special offers, services, and discounts you offer? What separates you from other Business around Darwin that have the exact same sales pitch?
I'm all for local businesses, though I would assume you're talking to a user base that is very technicaly literate and have probably purchases items off ebay or down south.
You absolutely correct it easy for us all to order the item from down south. We all know it’s cheaper as they turn over a large amount stock that a small company won’t be able to in the short term.
At this point in time there are only small things that we can offer. Face to face customer service, no crap of I got your money now go away (I’ve had that a few time’s – got it right now with Harvey Norman). As said, we are just starting out. I haven’t had much time to look into “deals” as such but I’m open to suggestions. I would be looking at discounts for loyal customers and such in the near future when I can. We can also offer a price on bulk buying if a group of people get together ( can’t say I will beat the price, but I can’t slit the company’s throat as well ).
So I guess I’m still crawling at the moment. To me face to face is a big deal. I like to walk into the shop and say here I am what can you offer. When I walk into the shop a few times I would expect a hello Chad how are you today? Not the same old what can I sell you spiel. Warranty – It’s a 10 min drive to return the item if there are issues. I’ve had a few returns of personal items back south and the fight over who pays freight and other policies was crazy......
Anyway enough from me.
Thank you for the question. Hope I have answered it for you and nice to meet you.
Quote from chad;381842: May I ask what advantages that set your store apart from ordering from ones down south or exactly the same type of wholesaler? Any special offers, services, and discounts you offer? What separates you from other Business around Darwin that have the exact same sales pitch?
I'm all for local businesses, though I would assume you're talking to a user base that is very technicaly literate and have probably purchases items off ebay or down south.
very rarely get stuff same day from southern suppliers - sure that's often the case with local suppliers too, but at least another store gives us another chance if we need something quickly.
We are still trying to discuss a fair price for the $/hr. I think at the moment we are doing $55 first 30min then $66 per 30min after that. As i said we are still working on a good price. Thats what we normally charge the Small business groups. i'll double check it tomorrow and let you know.
Your more than welcome to drop in and say hi at anytime. I'll tell you right now, don't expect to see a flash shop with all the sparkles and latest stuff. We don't have it at the moment and demand just isn't there for us at the moment. i'm more than happy for you to come in or email and ask if i can get something for you. We will normally do a good deal if there is room for us to do it. eg logitech G27 for $549. Thats $50 off RRP. As i said before some places down south can sell things cheaper than what i can buy them from the wholesaler but thats life. Its the customer service and support after that that matters for me.