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Dear , Thank you for your email dated 26 Jun regarding your connectivity enquiry. The DNS server information you provided does not indicate any problems. Furthermore, we cannot guarantee ping results. As mentioned in one of our earlier correspondence, please conduct a speed test for us to determine whether your conn…
umm okay? mines still stuffed seriously - so pissed off about this
mines still the same
ive done it about 100 times before, they dont listen or give a shit :o basically they can send out a tech, if the tech finds nothing, i get charged for him coming around. they can do a speed test, but if you download @ over roughly 40k's per sec they dont care either, its considered as fine by them. the guys on the …
yep im with bigpond.. 110+ pings on everything .. :o i guess its better then dialup, by about 50ms.
Im in Northlakes and have the same problem. Is it seriously just a matter of them flicking the switch at the exchange? ... Why dont these guys put some effort into customer service, they can get ****ed imo.
yep, not wrong this is really becoming a pain in the ass imo.
haha awesome call
Thanks, That explains everything. Its not really what i wanted to hear .. but oh well. Anybody have any ideas how we can get this fixed then? im not going to go as far as approaching my local member though.
Is it just me, or has the latency increased again? .. getting about 110ms......... it was at about 40-50ms yesterday? anybody know anything about this?.. :mad:
nah i dont have the receipt, so thus there is no warrenty. all i can really do is assure you that it works. anyway, let me know if you still want it.
ill take 100$ , but not 80$ 80$ isnt worth the hassle imo. 149$ add freight and wait.
120$ ono
If you want people to put together teams and enter a competition (or even bother going to a lan) you need to make sure there is a decent ammount of insentive (eg prize money etc) . I dont mean for people to take this the wrong way, sure lans are for fun .. but there are also people that play for the competition. If …
woohooo! its fixed =) so happy its finally working properly again. im actually getting better pings/less latency now then ive ever had .. about 50-60ms on Game Arena servers, previously the best i ever had was 70-80.
I wrote an email to bigpond technical support and gave a pretty detailed explaination of the problem. (to the best of my ability) i went on about how i was getting 'long delays' etc etc, but in one sentence of the email i mentioned that i had also used the Gamearena service, and experienced high latency on that as w…
i hope your boss reads this.. :)
so the problem has been fixed for internode customers, but they didnt bother about bigpond customers? or does location play a part in this? ... lol.. dodgy bastards imo.
i just checked, mines still the same .. :( "Being ex - "pigpond" tech help, you r better off sending pings & traceroutes via email (to the back office guys in Sydney)" yeah sure, how do i get in contact with these guys?
yeah, something is definetly wrong with the service. (im with Bigpond) ive been getting 100-130+ pings on all servers etc for the past 3 weeks. I phoned Bigpond to ask what the problem is, they said there wasnt a problem and because my download rates were still around the 50k mark there was nothing they could do. th…