Ok, so I got a basic PC not long ago to use as a media centre in my loungeroom. But I've been having problems with its sound drivers. Basically, the sound was working until the computer crashed on first run about 20 minutes through a movie, and then when I turned it on again the sound icon in the system tray had a red x over it and when I moused over it said "No audio output device installed". I then did the following:
1. Disable & re-enable the sound card through device manager. Still the red x and no sound.
2. Uninstall drivers, then prompt Windows to reinstall the drivers by right-clicking on the sound card in device manager and choosing 'detect hardware changes'. Still the red x and no sound.
3. Manually download and install new drivers from this page on Realtek's website. Reboot. Sound then worked again, but the next time the computer was booted, there was a popup saying Windows is updating the drivers (reverting them to the faulty drivers? I don't know...) and the red x returned.
I have since repeated these steps but the red x is still there. I don't know what sound card the PC has, but the driver I had to download was called 'High definition audio driver'. The PC is running Windows 7.
1. Disable & re-enable the sound card through device manager. Still the red x and no sound.
2. Uninstall drivers, then prompt Windows to reinstall the drivers by right-clicking on the sound card in device manager and choosing 'detect hardware changes'. Still the red x and no sound.
3. Manually download and install new drivers from this page on Realtek's website. Reboot. Sound then worked again, but the next time the computer was booted, there was a popup saying Windows is updating the drivers (reverting them to the faulty drivers? I don't know...) and the red x returned.
I have since repeated these steps but the red x is still there. I don't know what sound card the PC has, but the driver I had to download was called 'High definition audio driver'. The PC is running Windows 7.
Comment